WE'RE SORRY BUT WE HAVE SUSPENDED THE PURCHASES ON THE WEBSITE.

WE'RE SORRY BUT WE HAVE SUSPENDED THE PURCHASES ON THE WEBSITE.

 

#STAYHOME 

Some answers to your questions

  

Taking into account the particular events, we decided to maintain our activity. But not without condition! 

We have set up a dedicated organization to this exceptional situation. All the necessary measures have been taken since the containment announcement to ensure the safety of our team during process of preparation and shipping of your orders.

 

Can I continue to order on wanda-collection website?

Yes, the site remains open and we continue to deliver to your home.

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Are delivery times affected?

Shipments from our warehouse are always made in 48 hours. However delivery times may be slightly extended. Our carriers are currently doing their utmost to ensure the best service. We thank you for your understanding.

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Will I be delivered safely?

Yes, we provide a no-contact delivery experience in compliance with recommended health regulations. 

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What about return?

Wanda collection has extended return time from 30 to 60 days, to let you have enough time to decide if your purchase suits you.

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Can I delay my delivery?

Of course, if you want to enjoy the offers of the moment and be delivered later, there is no problem. Just indicate it in step 2 of the basket. In the identification area, you have a "comment" box.

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Is customer service open?

Yes, the customer service can be reached under the usual conditions from 8 a.m. to 4 p.m. by phone and email. 

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Thank you for your loyalty and your trust, take care of yourself and your loved ones.

The Wanda collection team.

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