15% off on the bathroom with the code BATH15 until 22/09 included. Orders over £200

Our commitment

 

YOUR SATISFACTION IS OUR NUMBER ONE PRIORITY

Our teams do their utmost to meet the challenge we gave ourselves when we created Wanda Collection : to design handmade products of the very best quality and offer you a bespoke service.

This is why the Wanda Collection is based on values that we believe to be essential. We are proud to promote an eco- and human-friendly approach through our responsible environmental policy. This is proof of the ethics we want to demonstrate in all that we do and, above all, develop at any cost. And we want to do this for you via our products as well as for our partners, our associates and our own staff. We pay careful attention to the quality of the materials we use, their sources and how they are produced. Every detail matters as quality is all in the details.

 

TAILORED CUSTOMER SERVICES

We have an expert Customer Services team who are there to provide tailored support (we also have a range of tools to help you navigate the process and contact us : online chat and a hotline are open from : 8am to : 4pm and there is a 24-hour email service that can be accessed via the contact form and provides replies in under 24 hours).

 

QUALITY

Quality control : each of our collections is subject to the strictest specifications. Materials are carefully selected and their sources examined, while experienced artisan craftsmen make our items to the highest standards: at Wanda Collection we offer something different. Our teams carry out quality control at each production site during the manufacturing process.

 

PRICES

As well as creating unique items tailored to your particular project, Wanda Collection also manages the product design chain right up to delivery (we supply wood and stone and work directly with experienced artisans). The work we do means fewer middlemen are involved in the production and delivery process. As a result, we can offer beautifully designed collections at reasonable prices.

 

AVAILABILITY

We have decided to store our products in our warehouse so you can enjoy quick delivery. We pride ourselves on having at least 90% of our items in stock at any one time so our international carrier network can deliver to you as soon as possible. We are committed to dispatching orders within 24/48 hours.

 

ETHICS

Taking an eco-friendly approach through responsible environmental production. All our wood comes from renewable sources and sustainable forests. Wanda Collection is committed to sustainable development.

 

PAYMENT

Payment : purchase with confidence at wanda-collection. We provide 100% secure payment with 3D Secure system. You can also pay in bank transfer.

 

NOT SATISFIED? GET YOUR MONEY BACK

Each day, our teams do their utmost to offer you the very best. If you are not entirely satisfied with you order, you can have an exchange or a refund within 30 days of purchase (delivery date). We want you to be fully satisfied with your items and for everything to be as you hoped (money-back guarantee).

 

We want to make your item totally unique and for it to be just like you - while taking a responsible approach towards nature and humanity!

 

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